Network Contact & Support

If you need to reach the network administrators or report issues related to the DipDNS infrastructure, please use the appropriate channels below. We do not operate live contact forms or support tracking systems; all communication is handled via standard internet protocol mailboxes.

Administrative Contacts

In accordance with RFC 2142 (Mailbox Names for Common Services, Roles and Functions), please direct your inquiries to the following standard roles:

• Hostmaster Service
  [email protected]
  For domain delegation queries, DNS zone updates, and name server resolution issues.

• Network Operations Center (NOC)
  [email protected]
  For infrastructure status, network routing issues, and server downtime reports.

• Abuse & Security
  [email protected]
  For reports of spam, dynamic hostname misuse, malicious activities, or security vulnerability disclosures.

Technical Guidelines for Support Requests

To expedite assistance, please ensure your email includes the following diagnostic details:

1. The specific dynamic hostname in question (e.g., yourname.dipdns.org).
2. The current external IP address assigned to your self-hosted host (IPv4 or IPv6).
3. The nameserver you are querying against (ns1.dipdns.org or ns2.dipdns.org).
4. Relevant dig or nslookup command outputs showing the query and response sections.